There are four Brands of units they are
American Steam
Rockstar
Royal
Cavaliere-Euro Range Hoods
Ariel Toilets and Jetted Tubs
If you don't see the brand or a certain model of unit on the website please call and ask for availability of the certain unit or make. We do have access to other makes and units.
You get FREE shipping to the United States and Canada. There may be a small charge for remote areas. Call 1-877-968-6943 if in a remote area to check on shipping charges. The units are shipped from United States. If you have any shipping concerns or questions please just email. or call 877-968-6943 or 780-968-4946 All customs is taken care of with any orders to Canada.
American Steam
Rockstar
Royal
Cavaliere-Euro Range Hoods
Ariel Toilets and Jetted Tubs
If you don't see the brand or a certain model of unit on the website please call and ask for availability of the certain unit or make. We do have access to other makes and units.
You get FREE shipping to the United States and Canada. There may be a small charge for remote areas. Call 1-877-968-6943 if in a remote area to check on shipping charges. The units are shipped from United States. If you have any shipping concerns or questions please just email. or call 877-968-6943 or 780-968-4946 All customs is taken care of with any orders to Canada.
Our contact information
By email:admin@affordableluxurysteamshowers.com
By standard mail:
AffordableLuxurySteamShowers
124 McLeod Avenue
Spruce Grove, Alberta
Canada T7X 2Z7
By phone:
877-968-6943 Toll Free Anytime
or 780-968-4946
admin@affordableluxurysteamshowers.com
By email:admin@affordableluxurysteamshowers.com
By standard mail:
AffordableLuxurySteamShowers
124 McLeod Avenue
Spruce Grove, Alberta
Canada T7X 2Z7
By phone:
877-968-6943 Toll Free Anytime
or 780-968-4946
admin@affordableluxurysteamshowers.com
Shipping Information:
Units are shipped in 14 to 20 days to your doorstep In Canada and about 7 to 10 days US
Refunds are allowed if returned within 7 days of delivery. (Shipping chargess apply.)
Frequently Asked Questions:
1. Does the unit come in one piece or in panels? All units come in panels. The great thing about our Stand Alone Steam Showers is that they are pre-assembled with pre-drilled holes. You can move any of the units through a standard 32" doorway for easy access into remodeled homes, basements, and other unique situations.
2. Can I fit the parts through a standard doorway? Yes, all units can fit through a standard 32" doorway. Even units with a whirlpool tub will fit through a 32" doorway.
3. What voltage does the unit run on? Standard voltage is 110v. We can supply 220v units upon request.
4. What type of Electrical Connection and Breaker will I need? A 30 GFCI Breaker is required for safety and depending on the type of unit, it may require a second 110v connection. Please call or email for specific details.
5. What can I use to clean the shower and tub? Non-Abrasive cleaners will work great on this surface. There are no special ways to treat this type of acrylic surface. Continue to clean the unit just as you would your normal fiberglass or acrylic shower. Spray a non-abrasive cleaner onto the surface and wipe down or wash away weekly.
6. I would like to place on the second floor, will there be a weight problem? The unit is about 500 lbs.+water and your weight, and that is definitely a case by case type question. Please consult your contractor based off of these weights we have provided.
7. What is the difference between 220v and 110v. The 220v option will lower your electric bill and save you money over time because 220v pulls less amperage than the 110v systems. We have noticed that the 110v systems have a longer life span and also better quality. Both 110v, and 220v systems will perform with the same jet intensity.
8. Will I receive a tracking number for the status of my order? Online orders will be sent out within 2 business days. Your tracking number will be sent via email as an official Shipping Notice, and you will be able to track your order directly to your door.
9. How soon will my shipment be sent after purchase? Online orders will be sent out within 2 business days.
10. Can I use aromatherapy with these steam showers? Yes, aromatherapy can easily be used inside the steam emitting cup.
11. Does it have neck massage jets? The jets on the back of the unit can be positioned to spray at the neck area.
12. What does the inline heat pump do? The inline Heat Pump is attached to the water pump, and the heat pump will maintain the water temperature in the tub portion of the unit.
13. What the costs for shipping to Canada, Alaska, and Hawaii Canadian shipments are normally Free Shipping. In the case that our shipping company will not deliver to your directly, we may have to charge an extra fee to cover the trucking costs. The duties (Canadian orders customs is included) and taxes are the customer's responsibility. Alaska and Hawaii shipments are case by case, so please contact us for a quote.1-877-968-6943 or 780-968-4946
16. How is the warranty handled, and what will I have to do to get parts in the future? call 877-968-6943 or 780-968-4946 We stock all the parts for the steam showers. If a part is defective, you will need to return the part to our Fort Wayne location, and then we will send out a new part. The process is fast and efficient. We do not make you jump through hoops to get the warranty claims complete. In most cases we do not even need the defective part to be sent back. We ship all warranty parts using Ground DHL Service.
17. How many Gallons per Minute do these steam showers use? Depending on the unit, you will average between 1 - 2 Gallons Per Minute (GPM)
18. How many HOT/COLD Connections are required? Regardless of the number of shower heads, all units have one hot/cold connection.
19. Where is the HOT/COLD Connection located? The connection is located behind the shower hot/cold controls which differs per unit. Normally the hot/cold is about 30" from the floor on the back of the unit. Flex hoses are included for easy hook ups no matter where your current hot/cold is located.
20. Where is the steam generator located? 3000K The steam generator is located underneath the tub and on certain units, it is placed on the back of the unit. All generators are mounted to the frame or screwed to the back of the unit.
21. Do I need an access panel? Yes, if at all possible, and access panel is a terrific option in case of any future issues.
22. Pump size is 1 HP for smaller units 1.5 for the larger units.
23. Products MUST be installed by a licensed professional plumber and a Licensed professional electrician. Failure to obtain the services of a Licensed professional Plumber or Licensed Professional Electrician in installing the products may disqualify any warranty.
Terms and Conditions
The purchaser of the shower unit accepts full responsibility and liability for it proper use, operation and installation. The purchaser is responsible for any installation cost. This unit must also be installed by a licensed professional plumber and licensed electrician or it could result in the void the warranty.
Please do not book your contractor if you do not have the shower unit. The purchaser further agrees to indemnify and hold harmless of the seller, its officer and employees of any and all liability regardless of its origin in the use of this product. The purchaser also agrees to hold harmless and indemnify AffordableLuxurySteamShowers.com from any actions, lawsuit, judgments, liability claims arising from the use of these products.
It is the customers responsibility to check if these units will comply with their state, province and county or country codes. If you will be receiving an inspection by a county inspector, please ask them what they require before ordering your unit.
Warranty
Our standard warranty covers all electrical wiring, heating units and control panels. We guarantee that all our products are free of manufacturing and material defects. In the event that the unit arrives damaged and the entire shipment or parts of the shipment is refused we will replace the unit/parts upon availability of replacement unit or parts that are damaged. Delivery is subject to delays caused by limited product availability or freight company problems. The purchaser is responsible for removing the defective parts and returning them to us. AffordableLuxurySteamShowers.com will not reimburse any labor costs arising from disassembling or reassembling the unit for replacement purposes. We are also not responsible for routine maintenance, servicing or electrical alterations to the unit's controls. The purchaser is responsible for providing adequate access to the unit, if repairs need to be performed. The warranty does not cover injuries sustained by any person in the course of installing or repairing the unit. All costs for removing and reinstalling purchased item (including freight charges) shall be at the purchaser's expense. The shower must be installed by a licensed plumber and electrician or it could void the warranty.
Shipping
Affordable Luxury Steam Showers ships within the 48 States and Canada.(charge for emote areas) We ship products out the day after your order is placed. You will be required to be available for delivery. The delivering carrier will contact you via the phone number that you have provided us in order to schedule your delivery. If you cannot be contacted and storage fees incur, you will be responsible for those fees. The carrier will call you and schedule a delivery date. When the carrier makes the delivery, you must be present to inspect the unit for any signs of damage. Upon arrival of shipment units all packages must be opened and inspected for damages on site with the trucking company before the unit is signed for. Once the unit is signed there is no way we can process the insurance claim with the Freight Company. If the delivery bill of landing is signed with no exceptions,Affordable LuxurySteamShowers.com will not be responsible for the damage compensation.
Delivery Policy
When your steam shower unit is delivered, the purchaser of the unit must be present for the delivery. The purchaser is required to inspect the packaging for damage, torn boxes, or holes in any of the packaging. The purchaser should not sign the delivery receipt until you are 100% sure that the product you received is in good condition. Damage that is noted will be covered by our warranty policy. Damages that are reported later with no exemptions on the delivery receipt will not be covered. The packages must be opened within 3 days of receiving them to ensure the product is in good condition. If damage is found internally with no damage to the outside of the box, call the shipping company and 1-877-968-6943 right away to report the issue. These type of internal damages must be reported within the 3 days in order to receive compensation.
Often times we can ship to your location free of charge, but there are some areas that will require additional services in which you will be responsible to pay. Our trucking company will still deliver directly to your door. The delivering carrier is normally a local company featuring direct service.
Back Ordering
If your order is not in stock then a member of our sales team will contact you and give you a revised delivery date. At this point you have the option to withdraw the order if you are unable to wait.
Returns/Exchange
Your Satisfaction is guaranteed with our 7 Day Risk-Free Return Policy. Don't like the steam shower? Simply give us a call at 877-968-6943 and request a return within 7 days. 100% refund on product purchase price less the shipping (Customer is responsible for actual shipping cost to and from both destinations). The unit must be new or like new condition and must be packed the same way it was before it was open. We can arrange for the unit to be pick up from your location. You pay the delivery and returns shipping cost.
Units are shipped in 14 to 20 days to your doorstep In Canada and about 7 to 10 days US
Refunds are allowed if returned within 7 days of delivery. (Shipping chargess apply.)
Frequently Asked Questions:
1. Does the unit come in one piece or in panels? All units come in panels. The great thing about our Stand Alone Steam Showers is that they are pre-assembled with pre-drilled holes. You can move any of the units through a standard 32" doorway for easy access into remodeled homes, basements, and other unique situations.
2. Can I fit the parts through a standard doorway? Yes, all units can fit through a standard 32" doorway. Even units with a whirlpool tub will fit through a 32" doorway.
3. What voltage does the unit run on? Standard voltage is 110v. We can supply 220v units upon request.
4. What type of Electrical Connection and Breaker will I need? A 30 GFCI Breaker is required for safety and depending on the type of unit, it may require a second 110v connection. Please call or email for specific details.
5. What can I use to clean the shower and tub? Non-Abrasive cleaners will work great on this surface. There are no special ways to treat this type of acrylic surface. Continue to clean the unit just as you would your normal fiberglass or acrylic shower. Spray a non-abrasive cleaner onto the surface and wipe down or wash away weekly.
6. I would like to place on the second floor, will there be a weight problem? The unit is about 500 lbs.+water and your weight, and that is definitely a case by case type question. Please consult your contractor based off of these weights we have provided.
7. What is the difference between 220v and 110v. The 220v option will lower your electric bill and save you money over time because 220v pulls less amperage than the 110v systems. We have noticed that the 110v systems have a longer life span and also better quality. Both 110v, and 220v systems will perform with the same jet intensity.
8. Will I receive a tracking number for the status of my order? Online orders will be sent out within 2 business days. Your tracking number will be sent via email as an official Shipping Notice, and you will be able to track your order directly to your door.
9. How soon will my shipment be sent after purchase? Online orders will be sent out within 2 business days.
10. Can I use aromatherapy with these steam showers? Yes, aromatherapy can easily be used inside the steam emitting cup.
11. Does it have neck massage jets? The jets on the back of the unit can be positioned to spray at the neck area.
12. What does the inline heat pump do? The inline Heat Pump is attached to the water pump, and the heat pump will maintain the water temperature in the tub portion of the unit.
13. What the costs for shipping to Canada, Alaska, and Hawaii Canadian shipments are normally Free Shipping. In the case that our shipping company will not deliver to your directly, we may have to charge an extra fee to cover the trucking costs. The duties (Canadian orders customs is included) and taxes are the customer's responsibility. Alaska and Hawaii shipments are case by case, so please contact us for a quote.1-877-968-6943 or 780-968-4946
16. How is the warranty handled, and what will I have to do to get parts in the future? call 877-968-6943 or 780-968-4946 We stock all the parts for the steam showers. If a part is defective, you will need to return the part to our Fort Wayne location, and then we will send out a new part. The process is fast and efficient. We do not make you jump through hoops to get the warranty claims complete. In most cases we do not even need the defective part to be sent back. We ship all warranty parts using Ground DHL Service.
17. How many Gallons per Minute do these steam showers use? Depending on the unit, you will average between 1 - 2 Gallons Per Minute (GPM)
18. How many HOT/COLD Connections are required? Regardless of the number of shower heads, all units have one hot/cold connection.
19. Where is the HOT/COLD Connection located? The connection is located behind the shower hot/cold controls which differs per unit. Normally the hot/cold is about 30" from the floor on the back of the unit. Flex hoses are included for easy hook ups no matter where your current hot/cold is located.
20. Where is the steam generator located? 3000K The steam generator is located underneath the tub and on certain units, it is placed on the back of the unit. All generators are mounted to the frame or screwed to the back of the unit.
21. Do I need an access panel? Yes, if at all possible, and access panel is a terrific option in case of any future issues.
22. Pump size is 1 HP for smaller units 1.5 for the larger units.
23. Products MUST be installed by a licensed professional plumber and a Licensed professional electrician. Failure to obtain the services of a Licensed professional Plumber or Licensed Professional Electrician in installing the products may disqualify any warranty.
Terms and Conditions
The purchaser of the shower unit accepts full responsibility and liability for it proper use, operation and installation. The purchaser is responsible for any installation cost. This unit must also be installed by a licensed professional plumber and licensed electrician or it could result in the void the warranty.
Please do not book your contractor if you do not have the shower unit. The purchaser further agrees to indemnify and hold harmless of the seller, its officer and employees of any and all liability regardless of its origin in the use of this product. The purchaser also agrees to hold harmless and indemnify AffordableLuxurySteamShowers.com from any actions, lawsuit, judgments, liability claims arising from the use of these products.
It is the customers responsibility to check if these units will comply with their state, province and county or country codes. If you will be receiving an inspection by a county inspector, please ask them what they require before ordering your unit.
Warranty
Our standard warranty covers all electrical wiring, heating units and control panels. We guarantee that all our products are free of manufacturing and material defects. In the event that the unit arrives damaged and the entire shipment or parts of the shipment is refused we will replace the unit/parts upon availability of replacement unit or parts that are damaged. Delivery is subject to delays caused by limited product availability or freight company problems. The purchaser is responsible for removing the defective parts and returning them to us. AffordableLuxurySteamShowers.com will not reimburse any labor costs arising from disassembling or reassembling the unit for replacement purposes. We are also not responsible for routine maintenance, servicing or electrical alterations to the unit's controls. The purchaser is responsible for providing adequate access to the unit, if repairs need to be performed. The warranty does not cover injuries sustained by any person in the course of installing or repairing the unit. All costs for removing and reinstalling purchased item (including freight charges) shall be at the purchaser's expense. The shower must be installed by a licensed plumber and electrician or it could void the warranty.
Shipping
Affordable Luxury Steam Showers ships within the 48 States and Canada.(charge for emote areas) We ship products out the day after your order is placed. You will be required to be available for delivery. The delivering carrier will contact you via the phone number that you have provided us in order to schedule your delivery. If you cannot be contacted and storage fees incur, you will be responsible for those fees. The carrier will call you and schedule a delivery date. When the carrier makes the delivery, you must be present to inspect the unit for any signs of damage. Upon arrival of shipment units all packages must be opened and inspected for damages on site with the trucking company before the unit is signed for. Once the unit is signed there is no way we can process the insurance claim with the Freight Company. If the delivery bill of landing is signed with no exceptions,Affordable LuxurySteamShowers.com will not be responsible for the damage compensation.
Delivery Policy
When your steam shower unit is delivered, the purchaser of the unit must be present for the delivery. The purchaser is required to inspect the packaging for damage, torn boxes, or holes in any of the packaging. The purchaser should not sign the delivery receipt until you are 100% sure that the product you received is in good condition. Damage that is noted will be covered by our warranty policy. Damages that are reported later with no exemptions on the delivery receipt will not be covered. The packages must be opened within 3 days of receiving them to ensure the product is in good condition. If damage is found internally with no damage to the outside of the box, call the shipping company and 1-877-968-6943 right away to report the issue. These type of internal damages must be reported within the 3 days in order to receive compensation.
Often times we can ship to your location free of charge, but there are some areas that will require additional services in which you will be responsible to pay. Our trucking company will still deliver directly to your door. The delivering carrier is normally a local company featuring direct service.
Back Ordering
If your order is not in stock then a member of our sales team will contact you and give you a revised delivery date. At this point you have the option to withdraw the order if you are unable to wait.
Returns/Exchange
Your Satisfaction is guaranteed with our 7 Day Risk-Free Return Policy. Don't like the steam shower? Simply give us a call at 877-968-6943 and request a return within 7 days. 100% refund on product purchase price less the shipping (Customer is responsible for actual shipping cost to and from both destinations). The unit must be new or like new condition and must be packed the same way it was before it was open. We can arrange for the unit to be pick up from your location. You pay the delivery and returns shipping cost.
You can order online or call Florence Toll Free 1-877-968-6943 or 1-780-968-4946 Anytime to place your order.
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